Reid’s AC and Heat was established in 1992 by Reid Herring in Tomball, Texas. We specialize in residential services in the north Houston area, including Cypress, Spring, Tomball, Magnolia, and The Woodlands. Our commercial customers are serviced throughout the Houston area. We base our customer service on trust, reliability, and customer satisfaction. That’s how we’ve built our business considerably over the years. Our customers know that they can rely on us to take care of all of their HVAC needs.
“The heat went out in my house so I called Reid’s AC & Heat and spoke to Kelly who was very efficient. She sent Jerrardo out on that day, a Saturday, to diagnose the problem. The problem was found and early Monday morning I received two calls from the office, from two ladies who said Jerrardo would be dispatched shortly. The part was replaced and the heat began warming my house. The process was very professional. In addition, Jerrardo noticed one of my heating vents in the living room was not opened, brought it to my attention, and opened it for me. I really appreciated that! I thank Jerrardo and everyone involved in fixing our problem during this cold and blustery weather! I recommend Reid’s AC & Heat to everyone.”
“The whole experience has been great. Carlos was prompt and courteous (loved that he wore the shoe covers when he came inside). He took time to explain what he found (a piece of shingle from recently replaced roof stuck to fan motor shaft). He made sure my husband understood the problem and addressed his concerns that the motor may have been damaged. The repair was completed under warranty thought it was not a parts or labor issue. Prior to his arrival, we were given a 2 hour window of when he would arrive. We were kept updated on when to expect him. He was here, repaired the problem, and was gone before the 2 hour window was up (and they worked us in). This company truly delivers. Thrilled that we chose Reid’s to purchase our AC from. Thank you guys!”
“Reid’s AC is a great, fair company that has some unbelievable customer service. They have been the company that has serviced our home for many years. One of their technicians (Robert) is about as good as they come. He is extremely knowledgeable and very professional. Even with all the questions I had trying to understand how these systems work he was very polite and took the time to explain. We will likely replace our old unit within the next year and Robert is who we will be requesting to do the work.”
“GREAT NEWS Carlos is BACK!!Carlos was not with the company for a while but he is back, he is an excellent technician, very knowledgeable and thorough as long as he is at Reids they will always be the company of my choice.”
Reids AC and Heat Employees
Reid’s employs ONLY quality technicians who are drug screened and background-checked prior to employment, certified, and professionally trained, so you can rest easy when our employees enter your home.
All of Reid’s employees are dedicated to quality and honest workmanship, including our office staff, whose goal is to provide priority customer service to each and every customer.
When you schedule your first appointment with one of Reids AC & Heat highly trained technicians, you are considered at the top of the list when it comes to our priorities. This applies to each and every customer! Your satisfaction is 100% guaranteed. We make that promise.