Reid’s AC and Heat was established in 1992 by Reid Herring in Tomball, Texas. We specialize in residential services in the north Houston area, including Cypress, Spring, Tomball, Magnolia, Conroe, and The Woodlands. We service commercial customers throughout the Houston area. We base our customer service on trust, reliability, and customer satisfaction. That’s how we’ve built our business considerably over the years. Our customers know that they can rely on us to take care of all of their HVAC needs.
Reid Herring – Owner
I am a second-generation Houston native, and I have been in the HVAC field since high school. I have over 40 plus years in the industry. As the Owner, I am always available for my customers for any questions or concerns.
Kelly – Operations Manager
I have been a part of the HVAC community since I was a teenager. After pursuing a career as a life flight nurse, I came back to Texas and jumped right back into the business, altogether about 15 years in the industry. I enjoy being able to help others in their time of need. Playing tennis and working outside in the yard is how I spend some of my free time. On the weekends I love spending time with my 3 fur babies, 2 cats and 1 BIG silly dog.
Lorena M – Marketing/CSR
I’ve learned so much in this industry. Everyday there is something new to learn whether it’s learning about a new product or problem solving an issue, it keeps me busy! On my free time I love to spend time with my husband and dogs. I love traveling, seeing new places and meeting new people.
Kara R – CSR/Dispatch
Chris Clements – Comfort Specialist/HVAC Technician
I have been working in HVAC for 20 years. I started as an installation helper and worked my way up. I am EPA licensed and registered with the state of TX. I find this trade challenging and continue to learn daily. Attention to detail & doing the job right the first time makes our 100% satisfaction guarantee easy.
Greg W – Comfort Specialist/HVAC Technician
I have worked in the technology field for many years and have transferred over the HVAC industry. I find this line of work exciting, challenging and never a dull moment. I strive to provide excellent customer service to our clients a give them a 5-star experience. During my off time I enjoy watching sports love the Astros, Barbequing and spending time with my wonderful family.
Jared Herring – Comfort Specialist/HVAC Technician
I have been working in this industry, along with my Father, since I was legally allowed to work. I progressed from the install driver to Residential Technician, and now Commercial Technician.
Jesse S – Install Coordinator
“The heat went out in my house so I called Reid’s AC & Heat and spoke to Kelly who was very efficient. She sent Jerrardo out on that day, a Saturday, to diagnose the problem. The problem was found and early Monday morning I received two calls from the office, from two ladies who said Jerrardo would be dispatched shortly. The part was replaced and the heat began warming my house. The process was very professional. In addition, Jerrardo noticed one of my heating vents in the living room was not opened, brought it to my attention, and opened it for me. I really appreciated that! I thank Jerrardo and everyone involved in fixing our problem during this cold and blustery weather! I recommend Reid’s AC & Heat to everyone.”
“Reid’s AC is a great, fair company that has some unbelievable customer service. They have been the company that has serviced our home for many years. One of their technicians (Robert) is about as good as they come. He is extremely knowledgeable and very professional. Even with all the questions I had trying to understand how these systems work he was very polite and took the time to explain. We will likely replace our old unit within the next year and Robert is who we will be requesting to do the work.”
“Evap Coil failed and Reid’s was able to come by the same day to confirm the issue. Next day they penciled me in and had it back in business in less than 3 hours. Couldn’t be more grateful for the team to have our home in an enjoyable state with 100-degree temps. Amber and Kelly were helpful, friendly, and quick.”
“Call on Sunday afternoon in the middle of a heat wave, and Duane Sutton was out within an hour. He got my Ac up and working again right away. We will definitely be using them again!”
Reids AC and Heat Employees
Reid’s employs ONLY quality technicians who are drug screened and background-checked prior to employment, certified, and professionally trained, so you can rest easy when our employees enter your home. All of Reid’s employees are dedicated to quality and honest workmanship, including our office staff, whose goal is to provide priority customer service to each and every customer. When you schedule your first appointment with one of Reids AC & Heat highly trained technicians, you are considered at the top of the list when it comes to our priorities. This applies to each and every customer! Your satisfaction is 100% guaranteed. We make that promise.